WhatsApp Business API · Kolkata

White-label WhatsApp inbox for Kolkata agencies.

Kolkata jewellery retailers and freight operators run WhatsApp catalogues + payment links daily -- it's their default storefront. Run the whole stack -- WhatsApp Cloud API, Instagram, Facebook, GMB -- under your own brand from your domain. INR billing. GST-compliant invoices to your end clients in West Bengal.

  • WhatsApp Cloud API + Coexistence beta -- works with the WhatsApp Business app your Kolkata clients already use
  • Used by D2C, jewellery + retail and BFSI brands in Kolkata Metropolitan Area
  • Onboard a new Kolkata client in 12 minutes -- skip Razorpay checkout for prepaid clients

Talk to us about Kolkata

We'll reply on WhatsApp or email within one business day. Set up a 15-minute demo this week.

We'll reply on WhatsApp / email within one business day. No marketing without your opt-in — see our privacy policy.

Why agencies in Kolkata choose NextAiBot

Most BSPs ship a generic WhatsApp inbox. We ship the bits Indian agencies actually need: white-label deep, agency-prepaid invitations, GST invoicing, and the multi-Meta-channel inbox (WhatsApp + IG + FB Lead Ads) that Kolkata Metropolitan Area jewellery + retail brands ask for on every pitch.

  • White-label that ships in Kolkata: your domain, your brand, your client price book.
  • Agency-prepaid client invitations skip Razorpay -- onboard a paid client without sending them through a checkout.
  • GST-compliant invoicing to your end clients (state code 19 for West Bengal).
  • Multi-Meta-channel inbox: WhatsApp + IG DMs + Facebook page comments + FB Lead Ads in one thread per customer.
  • Coexistence beta supported -- your Kolkata client keeps using the WhatsApp Business app on their phone while you reply from the inbox.
  • 24-hour customer service window enforced in the composer so your team never sends free-form outside the window by mistake.

What your Kolkata clients can run on day 1

Drag-drop flow builder + pre-approved WhatsApp templates ready for the industries that drive Kolkata Metropolitan Area.

jewellery + retail
Catalogue + custom-order intake

Catalogue carousel (up to 10 cards per template), custom-order intake form, try-at-home booking. Kolkata jewellers run festival broadcasts this way.

BFSI
KYC + loan-application status on WhatsApp

KYC document upload via WhatsApp form, eligibility check via flow, EMI reminder broadcasts. Kolkata NBFC clients route 60-70% of post-application activity here.

logistics + freight
Dispatch + tracking + POD

Build the logistics + freight flow in the visual builder, ship pre-approved Meta templates, route incoming messages by keyword, and watch leads land on the agent inbox in Kolkata.

hospitality
Booking confirmations + check-in flow

Build the hospitality flow in the visual builder, ship pre-approved Meta templates, route incoming messages by keyword, and watch leads land on the agent inbox in Kolkata.

Built for Kolkata

Local pricing, local invoicing, local payments.

  • INR pricing on every plan (Starter ₹1,499, Growth ₹4,999, Agency White-label ₹14,999) — full pricing.
  • GST invoice in your West Bengal GSTIN (19xxxxxxxxxxx). For agency white-label, your end-client invoices are issued in YOUR agency name, not ours.
  • Razorpay for client checkout, UPI AutoPay for subscription renewals. Already integrated.
  • English + Hindi (Devanagari) message templates supported — same for regional scripts the rest of your Kolkata Metropolitan Area customers use.

Frequently asked

Is NextAiBot available for Kolkata businesses?+

Yes -- NextAiBot is a cloud-hosted product, available across India including Kolkata and the wider Kolkata Metropolitan Area. No on-prem setup, no city-specific licensing.

Do you bill in INR with GST for a West Bengal-registered business?+

Yes. Every invoice is issued in INR with GST 18%. Your West Bengal GSTIN goes on the invoice (state code 19). Request a GST invoice at signup -- we don't auto-issue without your GSTIN.

What about WhatsApp message charges from Meta?+

Meta's per-message pricing (Marketing ₹0.78, Utility ₹0.11, Authentication ₹0.12; Service messages within the 24-hour window are free) is billed by Meta under your own WABA. We don't mark it up. The composer shows you the broadcast cost estimate before you send.

Can I onboard my Kolkata clients myself (white-label)?+

Yes -- that's the Agency White-label tier. Your domain (app.your-agency.com), your branding, your price book per client. Prepaid clients can be invited directly into a workspace with their plan + duration assigned, skipping Razorpay checkout. End-client invoices go out in your agency name with your GSTIN.

Which channels does the inbox cover beyond WhatsApp?+

WhatsApp Cloud API (with Coexistence beta), Instagram DMs + story-mentions, Facebook Messenger + page comments + Lead Ads, Google Business Profile Q&A + reviews, Telegram, email, and web chat. One thread per customer across all of them.

How does the 24-hour customer service window work?+

When a customer messages you, Meta opens a 24-hour window during which you can reply with free-form text/media. After the window closes, only pre-approved templates can be sent. The composer in our inbox shows you the window state live -- and disables the textarea + offers a "Send template" action when the window is closed. No more 131026 send-errors.

Do you serve agencies in cities other than Kolkata?+

Yes. We're working with agencies across India -- see our coverage on Mumbai, Delhi, Bengaluru, Pune, Ahmedabad, Hyderabad, Chennai and more. The platform is the same; the local context on each city page is just the conversation our local agency partners typically have first.

Talk to us about Kolkata

We'll reply on WhatsApp or email within one business day. Set up a 15-minute demo this week.

We'll reply on WhatsApp / email within one business day. No marketing without your opt-in — see our privacy policy.

Or email info@nextaibot.in · see pricing