WhatsApp Business automation that actually converts.
Run end-to-end WhatsApp Business automation on the official Meta Cloud API — AI replies that respect the 24-hour service window, template messaging for outside the window, broadcast campaigns to segmented audiences, and opt-in management that keeps your WABA in good standing.
- Native Meta Cloud API integration — no middleware, no rate-limit surprises
- AI replies aware of the 24-hour service window and template policy
- Template manager — submit, sync, and send approved templates from the dashboard
- Broadcast targeting by tag, attribute, or account; per-recipient skip reasons
- Opt-in / opt-out flows that keep your WABA compliant
Why teams choose WhatsApp Business Automation
AI replies, conversation-aware
Auto-reply when agents are away, draft suggestions when they're online. The AI knows whether the conversation is inside the 24-hour service window or needs a template.
Template messaging
Submit + manage approved templates without leaving the dashboard. Variable substitution from contact attributes, accounts, and the agency workspace.
Broadcast campaigns
Audience targeting by tag intersection, account membership, or attribute predicates. Per-channel send with template-aware fallbacks.
Opt-in compliance
Built-in subscribed flag, double opt-in flows, and bulk opt-out propagation across drips + broadcasts. WhatsApp Business Policy-aligned.
Conversational analytics
Volume by hour, response time per agent, AI vs human reply rate, opt-out tracking. All filtered by tag, channel, or audience.
Multi-number support
Connect multiple WhatsApp Business numbers under one workspace. Per-number routing rules, separate AI personas, single inbox.
How it works
Connect your WABA
Plug in Meta Cloud API credentials (or onboard via the Embedded Signup wizard). We verify the number, sync templates, and provision the webhook.
Configure AI + automations
Drop in your business context, FAQs, and tone. Set fallback rules — when AI replies, when humans take over, what triggers a template send.
Launch
Send broadcasts, run drips, watch the reports tab fill in. Your team works the inbox; the AI handles the long tail.
Questions, answered
Do you support the official WhatsApp Business API?+
Yes — we integrate directly with the Meta Cloud API (sometimes called WhatsApp Cloud API). We don't use unofficial / Web-scraping wrappers, so your account stays compliant and isn't at risk of suspension.
Can I bring my own WhatsApp Business number?+
Yes. You can BYO an existing WABA, or we'll guide you through Embedded Signup to provision a new one. The verified Display Name + green-tick application stays under your account.
What about the 24-hour service window?+
Our AI engine is conversation-aware. Inside the 24-hour window we send free-form replies; outside it, we either send an approved template (when configured) or queue the message and notify the agent. No lost messages, no policy violations.
Can I send broadcast / bulk messages?+
Yes — using approved WhatsApp templates and your opted-in audience. We respect Meta's pacing limits and surface per-recipient skip reasons (no consent, outside window, channel inactive) so you can fix issues quickly.
Is there an extra charge per WhatsApp message?+
We don't mark up Meta's conversation fees — Meta bills you directly under your own account. Our subscription covers the platform features (AI replies, broadcasts, automations); the conversation-fee passthrough is yours.
Can multiple agents work the same number?+
Yes. You can have unlimited agents on Scale, up to 5 on Growth. Conversations route via assignment rules, round-robin, or are picked up manually. Inbox shows who's typing, who's seen what, and the full audit trail.
Ready to put WhatsApp Business Automation to work?
Start a 14-day free trial — no credit card required. We'll help you connect your channels and configure your first AI flows during the trial at no extra cost.