White-label WhatsApp inbox for Surat agencies.
Surat's diamond and textile traders use WhatsApp for rate quotes, sample shares, and broker-coordination across the value chain. Run the whole stack -- WhatsApp Cloud API, Instagram, Facebook, GMB -- under your own brand from your domain. INR billing. GST-compliant invoices to your end clients in Gujarat.
- WhatsApp Cloud API + Coexistence beta -- works with the WhatsApp Business app your Surat clients already use
- Used by D2C, diamond polishing and synthetic textiles brands in Surat District
- Onboard a new Surat client in 12 minutes -- skip Razorpay checkout for prepaid clients
Why agencies in Surat choose NextAiBot
Most BSPs ship a generic WhatsApp inbox. We ship the bits Indian agencies actually need: white-label deep, agency-prepaid invitations, GST invoicing, and the multi-Meta-channel inbox (WhatsApp + IG + FB Lead Ads) that Surat District diamond polishing brands ask for on every pitch.
- White-label that ships in Surat: your domain, your brand, your client price book.
- Agency-prepaid client invitations skip Razorpay -- onboard a paid client without sending them through a checkout.
- GST-compliant invoicing to your end clients (state code 24 for Gujarat).
- Multi-Meta-channel inbox: WhatsApp + IG DMs + Facebook page comments + FB Lead Ads in one thread per customer.
- Coexistence beta supported -- your Surat client keeps using the WhatsApp Business app on their phone while you reply from the inbox.
- 24-hour customer service window enforced in the composer so your team never sends free-form outside the window by mistake.
What your Surat clients can run on day 1
Drag-drop flow builder + pre-approved WhatsApp templates ready for the industries that drive Surat District.
Build the diamond polishing flow in the visual builder, ship pre-approved Meta templates, route incoming messages by keyword, and watch leads land on the agent inbox in Surat.
Build the synthetic textiles flow in the visual builder, ship pre-approved Meta templates, route incoming messages by keyword, and watch leads land on the agent inbox in Surat.
Build the embroidery flow in the visual builder, ship pre-approved Meta templates, route incoming messages by keyword, and watch leads land on the agent inbox in Surat.
Driver-coordination broadcasts, dispatch confirmations, and POD-photo intake via form. Surat logistics hubs reduce per-shipment call volume by 40%+.
Local pricing, local invoicing, local payments.
- INR pricing on every plan (Starter ₹1,499, Growth ₹4,999, Agency White-label ₹14,999) — full pricing.
- GST invoice in your Gujarat GSTIN (24xxxxxxxxxxx). For agency white-label, your end-client invoices are issued in YOUR agency name, not ours.
- Razorpay for client checkout, UPI AutoPay for subscription renewals. Already integrated.
- English + Hindi (Devanagari) message templates supported — same for regional scripts the rest of your Surat District customers use.
Frequently asked
Is NextAiBot available for Surat businesses?+
Yes -- NextAiBot is a cloud-hosted product, available across India including Surat and the wider Surat District. No on-prem setup, no city-specific licensing.
Do you bill in INR with GST for a Gujarat-registered business?+
Yes. Every invoice is issued in INR with GST 18%. Your Gujarat GSTIN goes on the invoice (state code 24). Request a GST invoice at signup -- we don't auto-issue without your GSTIN.
What about WhatsApp message charges from Meta?+
Meta's per-message pricing (Marketing ₹0.78, Utility ₹0.11, Authentication ₹0.12; Service messages within the 24-hour window are free) is billed by Meta under your own WABA. We don't mark it up. The composer shows you the broadcast cost estimate before you send.
Can I onboard my Surat clients myself (white-label)?+
Yes -- that's the Agency White-label tier. Your domain (app.your-agency.com), your branding, your price book per client. Prepaid clients can be invited directly into a workspace with their plan + duration assigned, skipping Razorpay checkout. End-client invoices go out in your agency name with your GSTIN.
Which channels does the inbox cover beyond WhatsApp?+
WhatsApp Cloud API (with Coexistence beta), Instagram DMs + story-mentions, Facebook Messenger + page comments + Lead Ads, Google Business Profile Q&A + reviews, Telegram, email, and web chat. One thread per customer across all of them.
How does the 24-hour customer service window work?+
When a customer messages you, Meta opens a 24-hour window during which you can reply with free-form text/media. After the window closes, only pre-approved templates can be sent. The composer in our inbox shows you the window state live -- and disables the textarea + offers a "Send template" action when the window is closed. No more 131026 send-errors.
Do you serve agencies in cities other than Surat?+
Yes. We're working with agencies across India -- see our coverage on Mumbai, Delhi, Bengaluru, Pune, Ahmedabad, Hyderabad, Chennai and more. The platform is the same; the local context on each city page is just the conversation our local agency partners typically have first.
Or email info@nextaibot.in · see pricing