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AI integration · Live

OpenAI + WhatsApp in one inbox.

GPT-4 / GPT-5 powered AI replies + intent classification. Built into NextAiBot; no Zapier glue required for this one.

  • Live -- shipped + in production today.
  • AI Reply mode answers FAQs from your knowledge-base + saved replies.
  • Works inside your white-label workspace -- your clients see your brand, not ours.
Get a 15-min demo See INR pricing

Get help with OpenAI

Tell us your stack -- we'll walk you through the setup or pair you with a sample flow within one business day.

We'll reply on WhatsApp / email within one business day. No marketing without your opt-in — see our privacy policy.

What the OpenAI integration does

OpenAI's models power the AI Reply mode + intent classification + saved-reply ranking. Bring your own API key (or use ours -- we don't recommend it for production where you want bill control).

How it connects

Settings -> AI -> Providers -> OpenAI -> paste API key. Pick the model per flow / per channel.

Day-1 flows

What you can ship with OpenAI on day 1

AI Reply mode answers FAQs from your knowledge-base + saved replies.
Intent classification routes inbound to the right team (sales / support / billing).
Auto-summary of a long conversation when an agent takes over from AI.
Setup

Setup — in 3 steps

  1. 1OpenAI -> API Keys -> Create.
  2. 2Paste on Settings -> AI -> Providers -> OpenAI.
  3. 3Configure per-flow / per-agency model + temperature.

Pairs well with

Anthropic Claude

Frequently asked

Is the OpenAI integration available on every plan?+

OpenAI is available on Growth and Agency White-label plans. Starter (single-channel) doesn't include third-party integrations -- you can upgrade in-app whenever you need them.

Do I pay extra for OpenAI?+

Our integration is free on the plans that include it. Whatever OpenAI themselves charge (API usage, transaction fees, subscription) is billed by OpenAI directly to your account -- we don't mark it up.

How long does setup take?+

3 steps; about 10-15 minutes if you already have an OpenAI account. The longest step is usually generating the API key on OpenAI's side -- the connection itself on our side is one paste.

Can my clients use this on my white-label workspace?+

Yes. The integration sits inside the workspace, so when you provision a client they see the OpenAI option in their Settings under your agency brand. Per-client credentials supported -- your client's OpenAI key, not yours.

What if the OpenAI integration doesn't cover my exact flow?+

Two options: (1) compose with Zapier / Make / n8n for one-off use cases without engineering work; (2) wire our custom webhook firehose to your own backend for complex flows. Both available on the same plans.

Is the integration production-ready?+

Yes -- OpenAI is marked Live, which means it's shipped and in production with paying customers. Standard SLA applies.

Get help with OpenAI

Tell us your stack -- we'll walk you through the setup or pair you with a sample flow within one business day.

We'll reply on WhatsApp / email within one business day. No marketing without your opt-in — see our privacy policy.

Or email info@nextaibot.in · see pricing